Question 1

What is AG Supply?

Accepted Answer

AG Supply SRL is a Dominican paper converter with a plant in the Las Palomas district of Santiago. It receives paper reels and converts them into finished product. It was founded in 2015 as A.G. Office Supply, S.R.L..

Question 2

Where is the plant?

Accepted Answer

Las Palomas district, Santiago de los Caballeros. It is 500 m from the country's main highway, 800 m from the northern ring road and 3 km from Cibao International Airport.

Question 3

What is the production capacity?

Accepted Answer

The plant has installed capacity to process up to 400 tonnes of paper per month.

Question 4

What are the business hours?

Accepted Answer

Mon–Fri, 8:00 a.m. – 5:00 p.m..

Question 5

What does AG Supply manufacture?

Accepted Answer

Tissue paper converted at the plant: toilet paper, paper towels, napkins, interfolded towels, facial tissue. It also supplies soap and cleaning, disposables, cutlery, which are not manufactured at the plant.

Question 6

What are Ocean Breeze and Bonche?

Accepted Answer

They are AG Supply's two own brands. Ocean Breeze is the line for hotels, restaurants and chains. Bonche is the mass-consumption, everyday-use line at an affordable price.

Question 7

What does the pack size, for example 12/1 or 48/1, mean?

Accepted Answer

It is the product's pack size as it appears in the catalog and in AG Supply's system. The quantity requested in the quote is counted in that pack size. If you have doubts about an item, sales confirms it before quoting.

Question 8

Why are there no prices on the site?

Accepted Answer

Price depends on the item and the volume of each order, so it is confirmed per order. Build your list in the catalog and send it via WhatsApp.

Question 9

How do I request a quote?

Accepted Answer

In the catalog, add products to the list, adjust quantities and add a note per product if needed. When you send it, a WhatsApp message with your list is generated. No registration is required.

Question 10

Can you make a specific format or packaging?

Accepted Answer

Ask on WhatsApp or through the contact form with the product, format and volume; sales evaluates each case.

Question 11

Can I quote several products at once?

Accepted Answer

Yes. The quote list accepts every catalog product, each with its own quantity and note. If the list is very long, the message is split into parts so WhatsApp accepts it.

Question 12

What information should I include when requesting a quote?

Accepted Answer

Product code (SKU) and name, quantity, pack size and the delivery city. With the catalog list, that information is already in the message.

Question 13

Where is the plant and what are the business hours?

Accepted Answer

The plant is in Sector Las Palomas, Santiago de los Caballeros. Hours: Mon–Fri, 8:00 a.m. – 5:00 p.m..

Question 14

Do you have authorized distributors?

Accepted Answer

Yes, in Santiago, Santo Domingo, the East region and Puerto Plata. Their details are on the contact page.

Question 15

How do I contact you directly?

Accepted Answer

By phone (809-612-2020), by email (agsupplycxc@gmail.com) or on WhatsApp from any button on the site.

Frequently asked questions

The company

Products and brands

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